Some people appreciate the opportunity to send their own thoughts directly to others in an uncomplicated way and make active use of them, whether in the car or with a child in their arms. Others, on the other hand, neither want to speak audio messages nor receive such messages, where they sometimes only know what the chat partner wants after 30 seconds of introduction.
WhatsApps communications agency Trilligent has now published a little etiquette on the subject of voice messages. The “official top tips” in the name of the messenger are only loose recommendations. And yet it is interesting how WhatsApp envisions successful audio communication on its own platform.
For example, the first tip is “It’s not a podcast.” WhatsApp advises keeping it short and limiting the duration of your own voice messages to a maximum of one minute. “If the thought is too long for a message but too short for a call, the voice message fits perfectly,” is the associated rule of thumb.
If you have more to say than fits in a minute, WhatsApp encourages you to split the message into shorter sections and send them separately: »This way, the recipients can send them in one go listen through them or listen to them piece by piece.«
The service recommends a quiet environment for recording voice messages. He mentions sound snippets from a party or a busy street as deterrent examples. Meanwhile, when it comes to listening to the news, it is said that it is neither fun nor practical “to play aloud a long voice message from the parents on public transport”.
WhatsApp also advocates keeping voice messages simple. »Pay attention to how many questions you ask in a single voice message«, is the next tip, » so that the recipients don’t forget half of them when they answer.«
The other recommendations also suggest reacting to voice messages promptly and also with audio messages out of politeness. »If you get a voice message, try to send one back«, is the short etiquette. “A two-sided conversation is much better than a one-sided torrent of words.”
And that’s what the Netzwelt department advises
One question However, what WhatsApp raises in the introduction to the tips is nowhere explicitly answered: “Does the length of the response have to correspond to the length of the voice message received?” For once, we give the answer at this point, because it is quite clearly “No”. If the received message was so long that you were annoyed by it, you don’t have to beat around the bush for too long – no matter how sweet revenge may be.