Who needs a new iPhone 14 Pro or iPhone 14 who bought the Pro Max actually chose one of Apple’s new flagship models – and had to pay around 1300 Pay upwards in euros. But shortly after the delivery of the devices last Friday, several owners complained about major restrictions on a very central function: apparently the 48 Megapixel main camera.
As some of the affected customers report, they can use third-party providers -Apps like Snapchat, TikTok and Instagram do not take photos and pictures. As soon as they access the rear camera with these apps, it says it starts vibrating, rattling and even moving uncontrollably.
Dozens of videos have been circulating on social media since the weekend, with customers demonstrating the problem . A grinding or grinding noise can be heard in the clips, which the camera makes in the housing while the image on the display shakes. In some videos you can also see that the camera on the iPhone moves in the housing.
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To the business service Bloomberg Apple acknowledged the problem in a statement on Monday evening, without mentioning the cause to enter. The company said it was planning an update next week that would fix the bug.
So far the problem only seems to be with the iPhone 14 Pro and iPhone 14 Pro Max (here you can read how the new models perform in the test). Although the hardware is also affected by this bug, some experts suspect a software error that could have something to do with image stabilization. In Apple’s own camera app, the image seems to stabilize with no problem.